Privacy Policy
At Ebtisam Jewellery, we are committed to protecting the privacy of our customers and are committed to maintaining the confidentiality of personal information collected through our website.
Information we collect
- Personal information: Such as name, phone number, email address, and shipping address when placing an order.
- Payment information: Processed through secure payment gateways and we do not store credit card data.
- Usage data: Such as your browsing history within the site to provide a personalised experience and improve our services.
How we use the information
- To process orders and provide services.
- To communicate with customers about orders, offers, or any important updates.
- To improve the user experience by analysing data and improving the site.
- To ensure security and protection against fraud or unauthorised use.
Sharing information
We do not share customer information with any third party except in the following cases:
- With shipping companies to deliver orders.
- With payment service providers to process financial transactions.
- If we are legally required to do so or to protect our rights and interests.
Information security
- We use advanced security technologies to ensure the confidentiality and security of personal data.
- All financial transactions are encrypted to ensure that payment data is not compromised.
Customers' rights
- Customers can request to update or delete their personal data from our records.
- They have the right to unsubscribe from advertising mail or notifications at any time.
Amendments to the Privacy Policy
- We may update this policy from time to time, and customers will be notified of any significant changes.
